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Queen's Policies

Program Registration Requirements

For registration, students are required to submit:

  • Application Form;

  • Copy of a valid passport

  • Proof of English proficiency level (results of the Diagnostic Test OR any official English proficiency test).

  • Proof of payment


Queen's Collegiate is not arranging accommodations for short-term students.


Here is a list of affordable hotels nearby. 


  • Holiday Inn Toronto Airport East  (600 Dixon Rd, Etobicoke, ON M9W 1J10  t. (416) 240-7511

  • Sandman Signature Toronto Airport Hotel  (55 Reading Ct, Toronto, ON M9W 7K7) t. (416) 798-8840

Registration for the Test

Registration for the official English proficiency test is a sole responsibility of the student. However, if you need help and are a registered student of Queen's Collegiate, we can assist you for free. 

English Level Eligibility

It is students’ responsibility to ensure that they have a proper level to benefit from the group classes (min CLB 3 - for general tests, and CLB 5 - for academic tests). This requirement does not apply to individual classes tailored to specific student needs.

Individual Classes


1. Tutoring can be scheduled 2 days after the payment has been made.
2. Each class runs 3 hrs. The student can request a 2-hr class only at the instructor’s discretion. 
Refund Policy 
3. The student can r
equest a full refund (minus 5% processing fee), 24 hrs prior to the first scheduled tutoring class. 
4. The student can get a refund of the remaining balance (minus 5% processing fee), after the first class.
5. No refund is given for cancellation after the second class. 

Cancellation or Rescheduling
1. The student agrees to attend all classes on time, as scheduled.
2. The student who wishes to reschedule or cancel a scheduled class must send an email to, minimum 24 hrs in advance.
3. No make-up classes for no-show.

Refund Policy

Cancellation by Queen’s Collegiate

Queen's Collegiate reserves the right to extend or postpone the registration-end date or to cancel the session. Minimum enrolment number required to start group classes is 3 students. In the event that Queen's Collegiate is required to cancel a session due to low enrolment, registered students will have the option to take individual classes or receive a full refund within 30 days of the session cancellation.

Early Withdrawals

Students who wish to withdraw from the program prior to a session start date will receive a full refund, minus 5% administration fee. 

No Refund

  1. After one day of classes

  2. For inadequate English level

  3. For missed classes


©2023 Queen's Collegiate.

All Rights Reserved.

Contact Us

Tel: 416-231-9899

Principal: 416-268-7019


200 Ronson Drive, Suite 200, 

Toronto, ON M9W 5Z9

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